Return / Refund Policy

Items must be sent back in a new, unworn, unwashed, undamaged, and unaltered condition, with original tags still attached, within 20 days. Items showing signs of use, such as dirt (especially on the neck), deodorant, makeup, hair, fibers or perfume, will not be accepted.
Non-refundable items include camisa de chinos and accessories, and a copy of the invoice must be included. Packages returned after 20 days will not be accepted and will be returned to the sender at their cost. Shipping fees are non-refundable. A 10% restocking fee applies to all returned items, but there is no fee for exchanges. If you receive an incorrect, defective, or damaged item, please contact us immediately after your package arrives. All claims should be made within 3 days.

Non-refundable items: Items not purchased from Barongs R Us, custom and special orders, items that have been worn, washed, altered, dirtied, or damaged by the customer, items with removed tags, camisa de chinos, wedding accessories, and clearance items.